Privacy Policy
Last updated: May 26, 2026
1. Introduction
Freakout ("we", "us", or "our") operates the freakout.lol platform. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.
2. Information We Collect
We collect information you provide directly to us:
- Account information (name, email address, password)
- Documents and files you upload for analysis
- Usage data and interaction logs
- Payment and billing information (processed by our payment provider)
3. How We Use Your Information
- To provide, maintain, and improve our services
- To process your documents and generate analysis
- To communicate with you about your account and our services
- To process payments and manage subscriptions
- To detect and prevent fraud or abuse
4. Data Storage
Your data is stored securely using industry-standard encryption. Documents you upload are processed for analysis and stored in encrypted form. We retain your data for as long as your account is active or as needed to provide services.
5. Data Sharing
We do not sell your personal information. We may share data with:
- Service providers who assist in operating our platform
- AI model providers for document analysis (data is not used for training)
- Payment processors for billing
- Law enforcement when required by law
6. Your Rights
You have the right to:
- Access and export your data
- Request deletion of your account and associated data
- Opt out of non-essential communications
- Request correction of inaccurate information
7. Cookies
We use essential cookies for authentication and session management. We do not use third-party advertising cookies.
8. Security
We implement appropriate technical and organizational measures to protect your data, including encryption in transit and at rest, access controls, and regular security reviews.
9. Changes
We may update this policy from time to time. We will notify you of material changes by email or through the platform.
10. Contact
For privacy-related questions, contact us at general@freakout.ai.